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Title

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Office 365 Administrator

Description

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We are looking for an experienced Office 365 Administrator to join our IT team and oversee the management, configuration, and support of our Office 365 environment. As an Office 365 Administrator, you will be responsible for ensuring the smooth operation, security, and optimization of all Office 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and related applications. You will work closely with other IT professionals and end-users to provide technical support, troubleshoot issues, and implement best practices for Office 365 usage. Key responsibilities include managing user accounts, permissions, and licenses, monitoring system health and performance, and ensuring compliance with organizational policies and security standards. You will also be expected to stay up to date with the latest Office 365 features and updates, and proactively recommend improvements to enhance productivity and collaboration across the organization. The ideal candidate will have a strong background in cloud-based services, particularly Microsoft 365, and possess excellent problem-solving and communication skills. You should be comfortable working in a fast-paced environment and be able to handle multiple tasks simultaneously. Experience with PowerShell scripting, identity management, and hybrid environments is highly desirable. This role offers the opportunity to play a critical part in the digital transformation of our organization, enabling seamless communication and collaboration for all employees. If you are passionate about technology and have a proven track record in Office 365 administration, we encourage you to apply and become a key member of our IT team.

Responsibilities

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  • Administer and maintain Office 365 services and applications.
  • Manage user accounts, permissions, and licenses.
  • Monitor system performance and troubleshoot issues.
  • Implement security policies and ensure compliance.
  • Provide technical support and training to end-users.
  • Coordinate with IT teams for integration and migration projects.
  • Stay updated on Office 365 updates and best practices.
  • Automate tasks using PowerShell and other tools.
  • Document configurations, procedures, and changes.
  • Assist in disaster recovery planning and execution.

Requirements

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  • Proven experience as an Office 365 Administrator or similar role.
  • Strong knowledge of Microsoft 365 services and applications.
  • Experience with PowerShell scripting and automation.
  • Familiarity with identity management and security protocols.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal abilities.
  • Ability to manage multiple tasks and priorities.
  • Bachelor’s degree in Computer Science or related field preferred.
  • Experience with hybrid environments is a plus.
  • Relevant Microsoft certifications are advantageous.

Potential interview questions

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  • How many years of experience do you have with Office 365 administration?
  • Describe your experience with PowerShell scripting.
  • Have you managed hybrid Office 365 environments before?
  • What steps do you take to ensure Office 365 security?
  • How do you handle user support and training?
  • Can you provide an example of a complex Office 365 migration you managed?
  • What Microsoft certifications do you hold?
  • How do you stay updated with Office 365 changes and updates?
  • Describe a challenging troubleshooting scenario you resolved.
  • What tools do you use for monitoring Office 365 performance?